Canvas Support

Emailed not received.

21 replies · opened Aug 8, 2017

MmreshaneAug 8, 2017

Hi, i just bought the bootstrap and it was amazing! lots of themes and very informative templates, i really like them all…

anyway, recently i was playing the contact form – sendmail using the phpmailer() which is the standard use for receiving email.

My problem is, everything is correct and quite ok, when i click the send button it says received but the real problem came along—> i didn’t received the emails, i follow exactly what’s in the documentation and searches some answers here before asking question, my problem is only every messages from the form is not received but it says in the notification saying success and received.

Looking forward to your answer.

NICE THEME > GREAT WORK > WORRY LESS > VERY INFORMATIVE > ITS EASY AND GOT A LOTS OF THEMES READY TO USE!

Loved it!

SSemicolon WebSTAFFAug 9, 2017

Hello,

Thank You so much for the Kind Words! :)

According to the issue you have mentioned, can you please consider checking out your SPAM Folder? If the emails have not been delivered to them too, then please consider contacting your Web Hosting Provider for this, as the PHP mail() Function might be blocked to be able to send emails. But they can definitely fix them for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MmreshaneAug 14, 2017

Below codes are the example for the tooltip mouse over and the modal for the contact box, i can't seem to make it working, is there any way to achieve the tooltip and the modal box? i tried to add the class modal and the tooltip but it didnt' work...

Hope you can help me.

Thank you for your help!

<div class="top-links">

MmreshaneAug 14, 2017

- [Home](/)
							
- [Blog](/blog/)
							
- [Whatsapp](https://www.loan4ccris.com/wasap/)
							
- [Hubungi saya](/)

This code.

SSemicolon WebSTAFFAug 15, 2017

Hello,

This is Definitely Possible! Simply consider using the following code: 


- [Hubungi saya](#)

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MmreshaneAug 16, 2017

Thank you @SemiColonWeb, the code is working!

Thank you again for your help!
oh yeah, im using the coming soon page - but i don't see the menu is responsive, is there any way that i can make it responsive?

Thank you!

MmreshaneAug 16, 2017

Sorry for interrupting again.
In demo-cafe.html the play button is moving around when we used the mouse to hover it right? how to disable it?

Thank you.
Best Regards,

MmreshaneAug 16, 2017

ok no need to rush, but i need to clarify some of the files that i need to upload if im using one of the templates.

  1. **demo-cafe.html **
    Which file do i need to upload, as i can see the file is more then 200MB+

  2. rs-demo-slider-photography.html
    Same goes to this template, i tried to search in the documentations but failed, im not sure which file is needed most, im sure some of the files wont be needed right?

Actually i was confused which files i need to upload or dont.

Thank you for patient again...

P/s:
These are one of the great HTML templates on EARTH!

Thank you again @SemiColonWeb

SSemicolon WebSTAFFAug 18, 2017

Hello,

  1. Can you please provide us with a Live URL to the Coming Soon Page so that we can check out the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.

  2. Simply find the following code on the Page and delete it:

parallax: {
	type: "3D",
	origo: "slidercenter",
	speed: 1000,
	levels: [2, 4, 6, 8, 10, 12, 14, 16, 45, 50, 47, 48, 49, 50, 0, 50],
	type: "3D",
	ddd_shadow: "off",
	ddd_bgfreeze: "on",
	ddd_overflow: "hidden",
	ddd_layer_overflow: "visible",
	ddd_z_correction: 100,
},
  1. These are the following Folders/Files you will need for the Niche Templates:

  • css/ Folder

  • images/ Folder (However, you can delete the Images inside this Folder according to your Preference, but don’t delete the images/icons/ Folder)

  • include/ Folder (However, you can delete the rs-plugin/ Folder if the demo doesn't use this)

  • js/ Folder

  • demos/{folder} Folder

  • style.css File

You can simply replace {folder} with the name of the Niche Demo you are planning to use. You can simply delete the other files depending on what you want to use.

This will definitely work fine. Hope this Helps!

We will be adding more documentation regarding this soon in our next updates.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmreshaneAug 28, 2017

Sorry for the late reply, been busy lately.

This is my domain name:
loan4ccris.com

The menu isn't responsive at all.
Hope you can help me.

Thank you.

MmreshaneAug 28, 2017

Hi again, this time im trying to use the instagram ID finder but it says he no longer support it since IG change their API code, is there any way that i can retrieve my IG id?

Regards,

MmreshaneAug 28, 2017

i already got my IG ID but still no luck the IG still not appear in the page.

SSemicolon WebSTAFFAug 30, 2017

Hello,

  1. We have just checked out your Website, the Top Bar Menu Links are displayed in the same way as it is displayed in the Default Templates that comes with Canvas. The Top Bar Menu does not really use the same responsive functionality as used by the Primary Menus which is the reason why they are displayed like this.

  2. Consider following the steps below to make the Instagram Widget work properly:

a. Go to https://www.instagram.com/developer/ > Manage Clients > Register a New Client > Create a New Client (Add http://localhost/ in the Redirect URL) > Uncheck: Disable implicit OAuth (In Security Tab)

b. Go to this URL: https://api.instagram.com/oauth/authorize/?client_id=CLIENT-ID&redirect_uri=REDIRECT-URI&response_type=token and make sure that you replace the CLIENT-ID and REDIRECT-URI in the URL with their Actual Values. This will fetch you your Access Token.

c. Open the js/functions.js File and find the following code: 

SEMICOLON.widget.instagramPhotos( '36286274.14661be.9a5851191e5142c98c6d5ffd026db8e4', '14661befee3e4b4b973fc88adc617c41' );

then replace 36286274.14661be.9a5851191e5142c98c6d5ffd026db8e4 with the newly generated Access Token in the step above and replace 14661befee3e4b4b973fc88adc617c41 with the Client ID of your Newly Created Client.

d. Then you can simply add your User ID in the data-user Attribute and the data-type="user" Attribute should always be User since Instagram has blocked Access for other types of Content.

To get your Instagram User ID, please visit your Instagram Profile URL in the Browser and then paste/hit enter the following code in the Developer Tools Console: 

window._sharedData.entry_data.ProfilePage[0].user.id

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MmreshaneAug 31, 2017

@SemiColonWeb i tried to do exactly what you teach here, but i have a problem with this once i tried to enter the "Access Token"

https://api.instagram.com/oauth/authorize/?client_id=cdfd533ed82f4175b8892643ff0f66ca&redirect_uri=http://localhost&response_type=token

But i got this error once i click enter.
{"error_type": "OAuthException", "code": 400, "error_message": "Redirect URI does not match registered redirect URI"}

is there something i missed?

P/s: i already untick the oAuth

Thank you.

SSemicolon WebSTAFFAug 31, 2017

Hello,

Please make sure that the Redirect URL in the Security Tab of the Client Settings matches the one you are using for generating the Access Token.

This will definitely fix the issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MmreshaneAug 31, 2017

updated:
Sorry i got it all wrong, everything is fine now.

i got a few question.
i have several domain names and i would like to use some of the canvas templates in my upcoming project that i owned, is it ok if i used canvas templates in my very own domain names?

is there any charges if i use it maybe more then 1 domain names?

Thank you.
Sincerely.

MmreshaneSep 1, 2017

hye,
can i use the disqus & facebook comments?

maybe a tab or something, visitor got to choose which one they prefer to use for commenting.

Thank you.

MmreshaneSep 1, 2017

sorry my question is this.

i'd like to use the disqus and fb comments in 1 blog, maybe i can use the tab for this blog comment?

Any suggestion?

Thank you.

MmreshaneSep 3, 2017

hye there, i tried to change the language "just language" not the code, but it seems like not working at all, is there any other way that i can change it to my own language?

Thank you.

SSemicolon WebSTAFFSep 5, 2017

Hello,

  1. Adding a Comments Tab to the Blog Single is definitely possible to show multiple Comments System. Consider using this Template: https://www.dropbox.com/s/rc3j3m4pmx2992b/blog-comments-tab.html?dl=1 .

  2. Can you please let us know which language you are looking to change so that we can assist you further with this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmreshaneSep 5, 2017

  1. ok i already download the comments tab will try to work on it tonight.

  2. the file is in the "include" folder which is the sendmail or im not sure but when user click the submit button and it says "Member exist" and so on, which file do i need to change?

other question:

meanwhile i was trying to use the swiper and i was trying to configure if there is any code/way that i can hide the swiper images when using mobile phone? i don't want them to load too many images when using data / mobile phone, it will take ages to load so if there is any other way to hide the swiper images from displaying in mobile phone that'll be great.

in the demo car there is a button in the bottom right, i was trying to copy the code inside the index file im working at, but the problem is the message-icon isn't float at my right it was sitting below the copyright footer on my webpage, this is the code i copied.

``

The trigger button wont work, do i need to disable the side-push-panel class in the body class?

	

		[](#)

		

			

				Pages

				
					
						
- [Features](#)
							
								
- [Sliders](#)
								
- [Widgets](#)
								
- [Events](#)
								
- [Headers](#)
							
						
						
- [Portfolio](#)
							
								
- [Grid](#)
									
										
- [3 Columns](#)
										
- [4 Columns](#)
										
- [5 Columns](#)
									
								
								
- [Masonry](#)
								
- [Loading Styles](#)
								
- [Single](#)
							
						
						
- [About](#)
							
								
- [Company](#)
								
- [Team](#)
								
- [Services](#)
								
- [FAQs](#)
							
						
						
- [Contact](#)
					
				

			

			

				Quick Contact
				
				
					
					
					
					
					
					Send Email

This is the body class:-
`` for the side panel.

i want to use the contact button instead of showing the side panel menu at top right:-

Sorry to ask you too many question.

Regards.

MmreshaneSep 8, 2017

This is the site i am working on:

https://www.jomjagakulit.com/v1

ID: semicolonweb
Passwd: thebestsupportever!

Im creating this for my wife so i really need it to be done and published the site asap.

There is a few kind of things that i need you to help.

  1. Hide the swiper images when using mobile phone and change the swiper to image.

  2. The contact button below the footer how can i float it into my right just like in demo car, i tried to find the solution but i dont know where haha sorry for the trouble...

I dont want to use the side panel i want the contact button appear just like in demo car.

Thank you (Again) for the help & support, i dont know what to say but i really in loved with your html templates, all of them...

P/s: Any new update?

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