Email PHP

Hello,

The Structure of your Form is incorrect! Please make sure that you follow the structure as provided here: https://docs.semicolonweb.com/docs/forms/form-setup/ or as in the Default Templates from the Package. Please give special attention to the name Attribute, always include {prefix}-botcheck and define a prefix. You can find the sample code in the above link. Then you can modify the form according to your requirements and include Unlimited Fields or delete as needed.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Hello,

Since these codes are Customized to your Specific Needs, and currently Customization related Support is not included with the License according to the Item Support Policy: https://themeforest.net/page/item_support_policy . You will need to manually code this or Hire Us or a Freelancer to help you out with Customizations.

This is the Default Form structure:
[ch_pre]

			Name *
			
		

		
			Email *
			
		

		
			Phone
			
		

		

		
			Subject *
			
		

		
			Services
			
				-- Select One --
				Wordpress
				PHP / MySQL
				HTML5 / CSS3
				Graphic Design
			
		

		

		
			Message *
			
		

		
			
		

		
			Send Message

[/ch_pre]

You can now delete the Fields as required. But don't delete the prefix Field, the botcheck Field, the .form-result and the .form-process Elements. Rest of the Fields can be customized according to your needs.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Hello,

Yes, we confirm that we see this too. But the Package Files work fine for us. So the issue appears to be with some Customizations. Can you please let us know if you have modified the js/functions.js or the js/plugins.min.js Files in any way? If yes, can you please consider rolling back to the original files and upload these files directly from the Package to the servers to see if this fixes the issue? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Hello,

Since you are using Canvas 6.6.x, you will need to use the same package. You can download it here: https://docs.semicolonweb.com/docs/changelog/version-6-6-5/ . You cannot used different versions of Canvas simultaneously.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Hello,

We have just checked out your Website and it appears to be working perfectly fine for us: https://johnpatitucci.com/john_new/contact.html now. Can you please confirm? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Glad the issue was resolved!

Do let us know if we can help you out with anything else.

Hello,

You can setup your Custom Email Subject using the code below inside the `` Tag:
[ch_pre]<input type="hidden" name="subject" value="New Response from Contact Form">[/ch_pre]

More setup details can be found here: https://docs.semicolonweb.com/docs/forms/settings/ .

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.