Email forms problem

9 replies · opened Mar 21, 2019

SSemicolon WebSTAFFMar 22, 2019

Hello,

We have checked out your Website and the https://clintsecogardening.com/include/form.php File does not exist. Please make sure that you check your Browser's Developer Console for these kinds of issues so that you can quickly fix these yourself.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SSemicolon WebSTAFFMar 26, 2019

Hello,

Once again, Amazon S3 is just a Simple Storage Service and a CDN which does not allow execution of PHP Files: https://s3.amazonaws.com/clints-eco-gardening/include/form.php which is why it does not work. This File will only work on a PHP Executable server.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

BbjoeyMar 27, 2019

So if I use this will it work (copied from documentation)

Not receiving Form Emails?
If you are not receiving Emails from your Forms then chances are that your Server Configuration doesn’t support PHP mail() function. But you can use SMTP Authentication. Just find the following line of code:

$mail = new PHPMailer();
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$mail = new PHPMailer();
Add this after the above line:

$mail->IsSMTP();
$mail->Host = "mail.yourdomain.com";
$mail->SMTPDebug = 2;
$mail->SMTPAuth = true;
$mail->Port = 26;
$mail->Username = "yourname@yourdomain.com";
$mail->Password = "yourpassword";
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$mail->IsSMTP();
$mail->Host = "mail.yourdomain.com";
$mail->SMTPDebug = 2;
$mail->SMTPAuth = true;
$mail->Port = 26;
$mail->Username = "yourname@yourdomain.com";
$mail->Password = "yourpassword";

BbjoeyMar 27, 2019

So how can I get this to work without .php files?

Cheers

Doug

BbjoeyMar 28, 2019

Can you please look at the code below as have made action= go to mailchimp, but is still not working can you please tell me why or what I need to change

thanks . Doug

<div class="widget quick-contact-widget form-widget clearfix">

						&lt;h4&gt;Send Message&lt;/h4&gt;

						&lt;div class="form-result"&gt;&lt;/div&gt;

						&lt;form id="quick-contact-form" name="quick-contact-form" action="https://clintsecogardening.us20.list-manage.com/subscribe/post?u=4cd2b4587ebf81eda91b2d775&id=3128f690e9" method="post" class="quick-contact-form nobottommargin"&gt;

							&lt;div class="form-process"&gt;&lt;/div&gt;

							&lt;div class="input-group divcenter"&gt;
								&lt;div class="input-group-prepend"&gt;
									&lt;div class="input-group-text"&gt;&lt;i class="icon-user"&gt;&lt;/i&gt;&lt;/div&gt;
								&lt;/div&gt;
								&lt;input type="text" class="required form-control" id="quick-contact-form-name" name="quick-contact-form-name" value="" placeholder="Full Name" /&gt;
							&lt;/div&gt;
							&lt;div class="input-group divcenter"&gt;
								&lt;div class="input-group-prepend"&gt;
									&lt;div class="input-group-text"&gt;&lt;i class="icon-email2"&gt;&lt;/i&gt;&lt;/div&gt;
								&lt;/div&gt;    &lt;!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups--&gt;
								&lt;input type="text" class="required form-control email" id="quick-contact-form-email" name="quick-contact-form-email" value="" placeholder="Email Address" /&gt;
							&lt;/div&gt;
							&lt;textarea class="required form-control input-block-level short-textarea" id="quick-contact-form-message" name="quick-contact-form-message" rows="4" cols="30" placeholder="Message"&gt;&lt;/textarea&gt;
							&lt;input type="text" class="hidden" id="quick-contact-form-botcheck" name="quick-contact-form-botcheck" value="" /&gt;
							&lt;input type="hidden" name="prefix" value="quick-contact-form-"&gt;
							&lt;button type="submit" id="quick-contact-form-submit" name="quick-contact-form-submit" class="btn btn-danger nomargin" value="submit"&gt;Send Email&lt;/button&gt;

						&lt;/form&gt;
SSemicolon WebSTAFFMar 31, 2019

Hello,

  1. This will not work on Amazon S3 as Amazon S3 does not support PHP execution. Even if you use SMTP. You can contact Amazon Support to confirm this.

  2. HTML does not support Sending Emails. Only PHP is supported.

  3. This will not work since Mailchimp is for a different purpose. It adds only the Emails to a Email List.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

BbjoeyApr 4, 2019

Surely this will work just as an autorespond where the information goes to Mailchimp.

have a look at the site below:

https://barkinglizardigital.com/

and click on the get in touch now, if filled in just send to Get Response subscribe list and the comments come up in that.

This is running through my same hosting and is just a Get Response autoresponder.

So why cant this work on with html in this template, there is no reason that it shouldn't
Please advise

SSemicolon WebSTAFFApr 4, 2019

Hello,

It could definitely work in that way, however, this would require a lot of Customized Codes and the codes related to this have not been included with the Package. So you will need to integrate this manually or Hire a Freelancer to help you with this as we currently do not provide Customization related Support according to the Item Support Policy: https://themeforest.net/page/item_support_policy .

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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