Email form not working.

1 reply · opened Mar 5, 2018

JjeffericsonMar 5, 2018

forms from my website Rubyride.co aren't working - they are throwing an error. My dev-ops guy says php is on and the dependencies are available.

Question - does the php code use the 'id' string from the html form or the 'name' string? I'm assuming 'name'.

Thank you

[Mon Mar 05 19:20:37.569128 2018] [:error] [pid 23125] [client 172.31.25.150:34836] PHP Fatal error: Uncaught Error: Class 'PHPMailer\\PHPMailer\\Exception' not found in /var/www/html/HTML/include/phpmailer/src/PHPMailer.php:1671\nStack trace:\n#0 /var/www/html/HTML/include/phpmailer/src/PHPMailer.php(1483): PHPMailer\\PHPMailer\\PHPMailer->mailSend('Date: Mon, 5 Ma...', 'This is a multi...')\n#1 /var/www/html/HTML/include/phpmailer/src/PHPMailer.php(1320): PHPMailer\\PHPMailer\\PHPMailer->postSend()\n#2 /var/www/html/HTML/include/sendemail.php(86): PHPMailer\\PHPMailer\\PHPMailer->send()\n#3 {main}\n thrown in /var/www/html/HTML/include/phpmailer/src/PHPMailer.php on line 1671, referer: https://rubyride.co/

SSemicolon WebSTAFFMar 8, 2018

Hello,

  1. We have just checked out your Form and it appears to be working fine for us. Can you please confirm if you are still facing any further issues with this.

  2. The PHP always uses the Form's name attribute.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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