Email form does not send

Question

Hello,

I hope you are well.
The email form does not send. I contacted the web hosting company and they said all looked well in terms of the username and port but that she didn't think I needed quotation marks around the values. I am using the single page format and trying to connect via SMTP. The server has PHP 7.0.33 installed and is running apache 2.4.46 on Linux. The path to send mail is /usr/sbin/sendmail. I am not sure what is wrong. I get an error message that the form encountered an unexpected error with the suggestion that I visit GitHub.com for troubleshooting information. Please advise. Thank you. Take good care and have a great day! Best regards, Naj

SemiColonWeb · Accepted Answer

Hello, Thanks for your Patience. We were preparing a reply when we noticed that we had another reply from you. So sorry about the Delay. Glad that the issue was resolved. It appears that you were facing an issue with SMTP. Consider checking the Documentation on how to setup SMTP: http://docs.semicolonweb.com/docs/forms/form setup/ docs snippet php using the File. We recommend using Gmail SMTP for much better support and guaranteed Email deliveries. Additionally, SMTP Issues are often related to…

noornaj · Answer

Good morning! Please close this ticket. I don't see how to do it on my end. I removed all the SMTP and tried using PHP for the form and it worked fine. So, I am going to leave it as a PHP form. I was wrong to assume the host blocked PHP and forced SMTP. (I believe they used to.) So, thank you. Take…