email form

Question

I am having difficulty with a email test using a contact form. The sent email is not received.

My url link is listed below

http://jazzyinteractive.com/projects/IES3/contact9.html

Thank you for your continued support.

Jeff

SemiColonWeb · Accepted Answer

Hello,

The issue appears to be with the PHP mail() Function which is not sending emails or blocked by your Web Hosting Providers to not send emails. Please consider using SMTP in order to send Form Emails successfully. Please setup your SMTP Details in the include/form.php File according to the Documentation: http://docs.semicolonweb.com/docs/forms/form-setup/ and you should be good to go.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

jazzyflash · Answer

I have the form.php file set as you described,,see my setting below..and it's not working

$mail = new PHPMailer();

/* Add your SMTP Codes after this Line */
$mail->IsSMTP();
$mail->Host = "mail.jazzyinteractive.com";
$mail->SMTPDebug = 0;
$mail->SMTPAuth = true;
$mail->Port = 26;
$mail->Username = "jeff@jazzyinteractive.com";
$mail->Password = "xxxxxxxx";

// End of SMTP

Semicolon Web · Answer

Hello, We are getting a failed error when trying to submit the Form on your Website so this appears to be an issue with the Hosting Servers. Consider contacting your Hosting Providers and they will definitely be able to provide you with a proper solution for this. Please confirm with them if the Po…