3 replies · opened Oct 2, 2018
Hi,
My hosting provider updated their platform recently. But my contact page shows the error below: (http://www.cafeandrestaurant.co.uk/contact-banners.html)
"Email could not be sent due to some Unexpected Error. Please Try Again later.
Reason:
Could not instantiate mail function."
Any help greatly appreciated.
Hello,
According to the Errors you have mentioned, the issue appears to be with the PHP mail() Function blocked on your Servers. You can contact your Web Hosting Providers to check this for you or you can consider using SMTP Functionality. More Setup Instructions can be found in the Documentation > Widgets > Contact Forms Section.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
They've advised me that PHP is switched on. I've noticed that the contact form works when its my own domain names email address.
I.e. www.cafeandrestaurant.co.uk and emails from something@cafeandrstaurant.co.uk work
Hello,
If the PHP mail() is working fine, some Hosting Servers now enforce you to use an Email with the same domain name you are using on your Hosting Servers to be able to send the email successfully as a security measure. This is why your Form works when you use an Email from the Same Domain of your Hosting Servers.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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