1 reply · opened Apr 10, 2022
I have a problem with the contact form.
everything works well but when I get an email and I reply does not come out the email of the customer but of my site.
can someone help me
ho un problema con il form contatti.
tutto funziona bene ma quando mi arriva una email e faccio rispondi non esce la mail del cliente ma del mio sito.
qualcuno mi puo' aiutare.
Hello,
Changing the from Email to a Dynamic Email Address of the User filling the Form will result in SPAM on the Mail Clients and in some cases, even your Hosting Servers will block this.
Meanwhile, this can be fixed easily by simply adding a replyto address. You can simply add a replyto Field to your Form Settings so that when you press the Reply Button on the Emails you have received through your Forms, automatically adds the Sender's Email to the Reply Address box.
To enable this, simply add the following code inside your <form>:
[ch_pre][/ch_pre]
The template-contactform-email above is the Form Field name of the Email Address value submitted by the User.
This will definitely work fine. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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