1 reply · opened Oct 5, 2020
I have paid for Canvas HTML.
87bef7d5-e57f-4cc4-a070-325f140591a8 - 5 Oct 2020
Downloads fail at zip verification by Avast secure browser and Avast premium security.
I resumed first download but it just froze. I tried second download, same files, but that failed verification and even though I told it to proceed when given the option it still came up "Failed - Download error"
Colin Taylor
AKA AbleMagwitch
Hello,
Thanks for the Purchase! :)
Apologies about the Inconveniences caused! This issue appears to be with ThemeForest Downloads and not Canvas.
Please consider checking out this Help Article: https://help.market.envato.com/hc/en-us/articles/202821520-Problems-Downloading-A-File .
Additionally, you can also directly get in touch with Envato: https://help.market.envato.com/hc/en-us/requests/new and they will definitely help you fix this issue.
Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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