Uu1stcasashaDec 12, 2020
I just purchased (for the umpteenth time!) this wonderful template. However, when I downloaded the zip file (twice) I get a message that the zip files are invalid and it will not open. HELP!
downloaded template zip is invalid
3 replies · opened Dec 12, 2020
SSemicolon WebSTAFFDec 12, 2020
Hello,
Apologies for the inconvenience caused!
This appears to be an issue with the Downloads and not the actual Package provided by us. Also, none of the Users have reported any errors with the ZIP Package. Can you please provide us with a Screenshot of the issue so that we can check out what is wrong and provide you with more assistance on this? Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Uu1stcasashaDec 14, 2020
FIX IT!
SSemicolon WebSTAFFDec 14, 2020
Hello,
We have just checked this out by Download the ZIP Package directly from ThemeForest and there are no issues whatsoever with the Package. Check the Video attached to this reply.
Please provide us with a Screenshot of the issue or a Video of the steps you are going through so that we can check out what is wrong and provide you with more assistance on this? Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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