Canvas Support

Download of Revolution Slider Editor not working (again)

1 reply · opened Jul 21, 2022

OOlrayJul 21, 2022

Trying to download gives (after logging on and clicking the green "Download" button) a message:

{ "alert": "success", "file": "https://semicolonweb.nyc3.digitaloceanspaces.com/Revolution%20Slider%20Visual%20Editor.zip?X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ECGPC4WJNKZHEIDNOUJZ%2F20220721%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220721T085710Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Signature=aac7dad2b3464f79062983d15dd2d1d3f0d80801729cb016d7fce8b6f04669e4" }

no download is started. I have used the Google Drive download link provided in this forum so I'm fine, but you might want to have a look into that issue.

I just found out that all downloads from https://docs.semicolonweb.com/ have the same issue on my Firefox/Mac installation.
Example: https://docs.semicolonweb.com/docs/credits/psds/

SSemicolon WebSTAFFJul 22, 2022

Hello,

Thanks for reporting this but we have just checked this out using Firefox and all the other Browsers and everything appears to be working perfectly fine for us. Please check the Video.

There might have been a temporary error on your Browser. Clearing your Browser Cache should automatically fix this issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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