Download Failing

Question

Is there another way to retrieve my download for this theme? The file from themeforest is 431MB and apparently my internet connection is too slow to maintain a reliable connection to download the entire ZIP file. I am using Internet Download Manager that should allow retries and re-connections but it won't reconnect if the server resets, most likely due to key authentication requirements from the "My Downloads" page. I really would like to use this as the basis for my local intranet project, but will have to request a refund if I can't even get the zip download.

Help is definitely appreciated.

SemiColonWeb · Accepted Answer

Hello,

We Really Apologize about the Inconveniences caused. We will surely work on Decreasing the Size in Our Future Updates. Meanwhile, please send us an email from here: https://themeforest.net/user/semicolonweb#from so that we can provide you with an alternate Google Drive Link so that you can Download the Package without interruptions.

Hope this Helps. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

jasenhicks · Answer

Thanks! I appreciate the quick response. I sent an email earlier today and look forward to getting it downloaded!

Semicolon Web · Answer

Hello,

We have already sent you the Download Link to your Email. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.