Detail page on Demo Shop is not working on downloaded content

Question

Hi,

I have downloaded the whole package of Canvas HTML and found detail page of products shown on Demo-Shop (Demo-Shop) is not working on downloaded package. It works fine online or on your website.

Can you please find out the root cause and send me the solution of it. Check the attached screenshot, it just spinning.

Thanks,
Harshal

SemiColonWeb · Accepted Answer

Hello,

Apologies about the Inconveniences caused!

Can you please provide us with a Live URL so that we can check out the exact issue with the AJAX Loading of Shop Content and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

hjoshi · Answer

I have already provided in my ticket (http://themes.semicolonweb.com/html/canvas/demo shop.html ). When you click on detail page icon (magnify icon) of product image then it shows the URL of (http://themes.semicolonweb.com/html/canvas/demos/shop/ajax/shop item.html).

Semicolon Web · Answer

Hello,

We do understand which Functionality/Feature you are facing an issue with. What we meant was we need a Live URL from your end so that we can identify the issue on your Website and provide you a solution.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

hjoshi · Answer

My website is not live, I have downloaded your package just last week which includes all the demos and I was going through demo shop. I haven't touched/modified your package. Download your package then open it.

Semicolon Web · Answer

Hello,

Thank You so much for more explanation on this.

Some of the Features like AJAX are restricted by the Browsers when viewing the HTML Files on a Local File System. Using a Localhost (XAMPP/MAMP) or an Online Server will fix these issues automatically.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.