desktop view on mobile

4 replies · opened Feb 8, 2021

SswwammpFeb 8, 2021

Hi,

I have migrated to v6 recently. All seems to be OK except desktop view is shown on mobile.
Ive tested in different type of mobiles (of course, Desktop view is NOT checked in browser.
Also, in desktop browser, when I request mobile view with the Inspector tab, it also shows it in full desktop view.
Probably I've just missed a setting.
Could you please help me out?
Thanks
A.

SSemicolon WebSTAFFFeb 8, 2021

Hello,

Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SswwammpFeb 8, 2021

Hi,

The url you can check is localshophub.ie/test

Also another question, I've seen your shop-demo where social icons are floating on the right hand side.
That's pretty cool, just wondering if on mobile I could move the social icons as a sticky part to the bottom of the footer (I mean it would always show on the bottom part of mobile screen)? On Desktop I'd leave the right part, that's perfect positioning.
Thanks,
A.

SSemicolon WebSTAFFFeb 9, 2021

Hello,

The issue is due to incorrect customizations. The following code is missing from your Page:
[ch_pre][/ch_pre]

Make sure that you are not deleting the core structure from the Default Files to avoid unnecessary issues.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SswwammpFeb 9, 2021

Oh, somehow i missed that line. Thanks for your help, now it works perfectly.

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