Corporate Layout 1 - Top margin on top of the page when slide contain a video.

3 replies · opened Aug 5, 2020

YyoelacevedoAug 5, 2020

Hello,

I am using home - corporate layout 1, and only when there is a video on the slide, if I scroll down and then up, a margin will appear above and if I repeat it again it will grow. As soon as the slide changes it is fixed.

Template Demo: http://themes.semicolonweb.com/html/canvas/index-corporate.html
Browser: Chrome Version 84.0.4147.105 (Official Build) (64-bit)
Resolution: Desktop

I attach an image.

This error of JS appears locally, but the error that I comment happens to me even in your online demo.

Uncaught (in promise) TypeError: Failed to execute 'exitFullscreen' on 'Document': Document not active
at T (revolution.extension.video.min.js: 7)
at HTMLVideoElement. <anonymous> (revolution.extension.video.min.js: 7)
T @ revolution.extension.video.min.js: 7
(anonymous) @ revolution.extension.video.min.js: 7

SSemicolon WebSTAFFAug 6, 2020

Hello,

Thanks for your Patience!

We have tested this out and the issue appears to be with the Revolution Slider Plugin's Video Extensions JS Codes. You will notice that this issue does not occur on the other 2 Slides. Unfortunately, there is currently no solution for this since this is a Bug with the Plugin. We will be getting in touch with the Plugin Developers and working on a Solution with them to fix this issue. We will send you a Notification once an update to the Plugin is available. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

YyoelacevedoAug 7, 2020

Hello,

Thanks for the reply,

Finally, I changed the slides, for others that you use in other examples with videos and it worked for me.

Thank you!

SSemicolon WebSTAFFAug 7, 2020

Hello,

Really Glad that your issues were resolved.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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