3 replies · opened Nov 5, 2016
Hi Guys,
First off thanks for the amazing product!
One small issue i am facing. I am configuring your contact form page via SMTP and having issues where the loading just keeps on going even though the mail has been sent.
http://www.asoftdigital.com/contact.html
Would you guys have any idea why this may be happening?
Hello,
Thank You so much for the Kind Words! :)
Really Apologize about the Inconveniences caused! Simply find the following code in the include/sendemail.php File:
$mail->SMTPDebug = 2;and replace it with:
$mail->SMTPDebug = 0;This will definitely fix your issue. Thanks for your Patience.
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi Guys,
Thanks for the reply! I tried it, even setting it to false but it seems to still be happening :(
Am i doing something wrong?
Hello,
We have just checked out your Website and the issue is that we are receiving the following Output:
{ "alert": "error", "message": 1" }{ "alert": "success", "message": "We have successfully received your Message and will get Back to you as soon as possible." }whereas we should be receiving the following output:
{ "alert": "success", "message": "We have successfully received your Message and will get Back to you as soon as possible." }So it seems that you have done some modifications to the include/sendemail.php File. It would be if you can please send over this particular file to us to semicolonweb@gmail.com as an Attachment so that we can work on this issue for you on our end and send it back to you. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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