Contact us form doenst work

3 replies · opened Jun 1, 2019

OomnianetworkJun 1, 2019

hi my contact us form http://amzgemz.com/contact.html doesnt work . i did all necessary changes in it also in form.php and still something doenst work. Please help . Im attaching both pages too for recored.

SSemicolon WebSTAFFJun 1, 2019

Hello,

We have checked out your Website and there are PHP errors in your include/form.php File: http://amzgemz.com/include/form.php which might have been caused due to Customizations. Please consider fixing the PHP Errors and this should fix the issue automatically.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

OomnianetworkJun 1, 2019

i removed most of the code that i didnt need it , i dont know how that may affect the function of the form.

SSemicolon WebSTAFFJun 3, 2019

Hello,

We are not sure by what you mean with this:
i removed most of the code that i didnt need it , i dont know how that may affect the function of the form.

Modifying the include/form.php File will affect the default functionality of the Form as the issues you have mentioned are caused due to Customization. Please consider starting with the unmodified version of the default file and if you are still facing issues with that, do let us know and we will surely look into the possible issues and fix them for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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