DdoggypikachusMar 25, 2020
When I bought the themes it said, working AJAX contact form. I am trying to code a website and the form isn't working. Please advise.
Contact Forms not working
13 replies · opened Mar 25, 2020
SSemicolon WebSTAFFMar 25, 2020
Hello,
The AJAX Forms are working fine as you can check on the Live Previews and is the most advanced form processor you can find in a Template. The Forms not running on your Website could be due to some error in your Server Configurations. Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
DdoggypikachusMar 25, 2020
I am still working on the website but I am uploading it.
Also when I click submit, they are supposed to send it to an email I input, correct?
SSemicolon WebSTAFFMar 25, 2020
Hello,
The Form Data will sent to an Email you setup in the include/form.php File. Make sure that you have completely checked out the Documentation > Forms Section for setting up your Forms.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
DdoggypikachusMar 25, 2020
I will, I am uploading the website so I can give you the link.
Thank you very much!
DdoggypikachusMar 25, 2020
demo.pixelairz.com
please look at this and tell me asap
thank you
DdoggypikachusMar 25, 2020
demo.pixelairz.com
SSemicolon WebSTAFFMar 25, 2020
Hello,
We have just checked out your Website: http://demo.pixelairz.com/contact.html and the Form appears to be working fine for us with the Form returning a Successful Message. Can you please let us know specifically what is the issue that you are facing so that we can provide you with further assistance. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
DdoggypikachusMar 25, 2020
/-------------------------------------------------
Receiver's Email
---------------------------------------------------/
$toemails = array();
$toemails[] = array(
'email' => 'your-email@website.com', // Your Email Address
'name' => 'Your Name' // Your Name
);
/-------------------------------------------------
Sender's Email
---------------------------------------------------/
$fromemail = array(
'email' => 'no-reply@website.com', // Company's Email Address (preferably currently used Domain Name)
'name' => 'Company Name' // Company Name
);
how do I set this up?
DdoggypikachusMar 25, 2020
and I figured out the problem with the form, thanks.
SSemicolon WebSTAFFMar 25, 2020
Hello,
Please consider following the Documentation > Forms Section for setting up your Forms as everything has been explained in details.
Receiver's Email is the email where you will receive your Form Data. And Sender's Email is the email which sends you the Form Data. eg. no-reply@your-website.com .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
DdoggypikachusMar 25, 2020
Thank you very much and sorry for annoying you.
One last thing, the PHP files have re-captcha, and I do not want that, so do I delete all those, or let them be?
Thank you very much.
DdoggypikachusMar 25, 2020
Also, do I need an API key?
Sorry, and thanks.
SSemicolon WebSTAFFMar 25, 2020
Hello,
Happy to Help! :)
You do not need to delete anything from the include/form.php File. If you are not using the reCaptcha, the codes will not affect your Form. if you would like to use the reCaptcha, simply check the contact-recaptcha.html Template for the Form Codes. To create your reCaptcha API Keys, visit here: https://www.google.com/recaptcha/admin/create .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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