Contact Form Sending Emails, Animations keeps spinning

Hi Canvas Team,

Thanks for the awesome template.

I got everything running perfectly in my contact form, with recaptcha etc.

However I do revive emails, but the spinner keeps on going without giving the user a successfully sent notification. I also contacted my host, it seems that it's all fine from their side.

Could you please assist me..

Many thanks!

Domain: interaltus.ee

Aloha!

I'm having a similar problem on a contact page that I am setting up. I actually am seeing the same problem on the theme demo page: http://themes.semicolonweb.com/html/canvas/contact-2-inline.php

On my site, I submit the form and the called page validates and sends an email but then hangs and never displays the updated confirmation message:

https://ccrooke.dream.press/test.php

Any help would be appreciated!

Thank you for the quick reply.

I've made the changes but am still having an issue. After submitting the form, the fields "blur out" as expected but then nothing.

The only code in the page that is being called (email-handler-ajax.php) is as follows:

<?php
// Form Processing Messages
$message_success = 'We have successfully received your Message and will get Back to you as soon as possible.';
?>

This is just copied from the template's include/sendemail.php file.

I appreciate your help with this and if there is anything else I can provide to help in the troubleshooting please let me know.

Also, it may be worth mentioning that this happens with the out-of-the-box contact.html page that comes with the template. And it also seems to be happening on the template demo page.

Hi

I am also observing the same problem on a contact form I am setting up.

On my site, I submit the form and the page sends an email but then the AJAX spinner keeps on going and never displays the updated confirmation message:

http://coffeecart.co.nz/demo-nzcc.html

Any help would be much appreciated.

Thanks and regards

Simon

I was able to fix my issue. I'm not exactly sure what the problem was but I restarted with the out-of-the-box contact page and slowly added back in my customizations, testing all the way, and it works now. I'm pretty sure I just had to copy everything from the <form></form> in the out-of-box contact.html and overwrite whatever I had in my testing page.

Apologies for my late reply.

Indeed by eliminating the illegal character it now works, used the out-of-the-box template and re-modified to avoid searching.

Thanks for the fast feedback.

Great work!