Contact form seems to not be calling sendemail.php

1 reply · opened Nov 19, 2018

PpdelegaNov 19, 2018

Hello,
I am using template demo-media-agency.html and it seems that when the send button on the contact form is clicked things just stop working on a eternal loop, no error message from sendeemail.php
Just for testing I exchanged the action="include/sendemail.php" for action"include/helloword.php" (a very simple php program just to see if the form is calling the php) and its not calling, eternal waiting loop also
For another test I deleted the <div class="contact-widget"> and the the action call happens, the phps run.

I am missing something here? What is needed on the html file to make action="include/sendemail.php" work?

Regards,
Paulo

SSemicolon WebSTAFFNov 23, 2018

Hello,

Apologies about the Inconveniences caused!

The Contact Form is in fact calling the PHP File correctly but via AJAX which is why you do not see the Processed Information on the different page. There definitely is some error with the PHP File which is why you do not get any error/success notification. Please provide us with a Live URL so that we can check out the possible issues and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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