Contact form problem

Question

Hi,
Thanks for the theme.
Nice work ;)

I have a problem, I don't understand.
The form at the bottom of the site does not work.
The sending message is present when we validate the form but I receive nothing.

Thank you.

SemiColonWeb · Accepted Answer

Hello,

We have just checked out your Form. It appears to be sent correctly on the Browser and we are able to get a Message Successfully Sent notification.

However, if you are not receiving the Form Email in your Mailboxes (even SPAM Folder?), then the issue is with your Servers not sending the Mail correctly. We would recommend you to use SMTP instead: http://docs.semicolonweb.com/docs/forms/form-setup/#docs-snippet-php so that your Mails are always delivered successfully.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AltaviaAura2018 · Answer

Thank you so much. I will test ;) In the form, how do you make it compulsory to check the "J’ACCEPTE LES MENTIONS LÉGALES " box ?

AltaviaAura2018 · Answer

? Thanks.

Semicolon Web · Answer

Hello,

Apologies for the Delay. We might have missed your Query.

You can simply add the .required Class to the .form-check-input `` Tag. If you would like to display the Error Message, you can simply add the .show-error.msg Class to the .form-check DIV. Example:
[ch_pre]

J’accepte les mentions légales *
[/ch_pre]

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

AltaviaAura2018 · Answer

Thanks for the code ;) LINK WEBSITE I put it on but it still doesn't work. Objective: to make compulsory the box to send the form? Thanks ;)

Semicolon Web · Answer

Hello,

Apologies for the Inconvenience caused and the slight typing mistake!

The correct code should be this:
[ch_pre]

J’accepte les mentions légales *
[/ch_pre]

This should definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.