BBongceratopsMay 9, 2016
Firstly thank you for the amazing theme!
I just finished a website but it seems the contact form isn't working properly could you give me some advice on how to get it working.
URL - http://www.smart-home.wales/
Thank you
Contact form on One Page
4 replies · opened May 9, 2016
SSemicolon WebSTAFFMay 10, 2016
Hello,
Thank You so much for the Kind Words. :)
We have just checked out your Website and while Test Submitting your Form it appears to be giving us a Successful Submission Message. If you are not receiving Emails, please check your SPAM/JUNK Folder to see if the Emails have been delivered there.
Additionally, if it is still not working, then chances are that your Server does not support PHP mail() Function in which case you will need to contact your Web Hosting Provider and ask them to enable it for you. Or you will need to use the SMTP Authentication method to send Emails. Complete Instructions for setting up SMTP Function can be found in the Documentation > Widgets > Contact Forms Section.
This will definitely work fine. Let us know if we can help you with anything else or if you find any further issues.
BBongceratopsMay 10, 2016
Thank you for your response!
If i was to use SMTP adding the code :
$mail->IsSMTP();
$mail->Host = "mail.yourdomain.com";
$mail->SMTPDebug = 2;
$mail->SMTPAuth = true;
$mail->Port = 26;
$mail->Username = "yourname@yourdomain.com";
$mail->Password = "yourpassword";
What are the Username and Password entries? What information do i need to supply there?
Thank you
BBongceratopsMay 10, 2016
It works! please ignore last request.
thanks!
SSemicolon WebSTAFFMay 12, 2016
Hello,
Really Glad that your issues were resolved. Thanks for your Patience.
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
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