Contact form not working

6 replies · opened Feb 9, 2017

Jjohnburgess86Feb 9, 2017

I have used this in multiple site and never had an issue, but for some reason I am having issues in this integration. Everything seems to be working, however I am not receiving the emails.

contact page

SSemicolon WebSTAFFFeb 12, 2017

Hello,

We have just checked out your Website and the Contact Form appears to be sending the Message Successfully. But as you mentioned that the Message is not getting through, it appears to be an issue with your Web Hosting Server. The PHP mail() Function appears to be have been blocked from sending emails. Consider contacting your Web Hosting Provider regarding this issue and they will definitely fix this for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

PpashorsleyFeb 25, 2017

Hi, I am trying to set up the contact (sendemail) form and subscribe php forms but they don't seem to work. They just load and nothing more. I've added my correct information according to the documentation such as email address, google keys and mailchimp key but it's still not doing anything.

www.seasiaodyssey.com

DdaihloFeb 26, 2017

This Looks like a mailchimp error - subscribe.php has no error messages of it's own, it just forwards the response from mailchimp, which in this case is 'resource not found'
Googling that error with the mailchimp keyword gives a few likely solutions, but the one here looks promising:

http://stackoverflow.com/questions/31165118/mailchimp-curl-add-member-error

What I'm assuming you did: Navigated to Lists, found the list you were trying to add a member to, and took the ID get parameter out of the URL.

If that is the case, what you need to do is: Go to the admin page for the list you are trying to add a member to. Click on the Settings dropdown menu. Go to "List name and defaults". Then use the ID located in the "List ID" section of that page.

PpashorsleyFeb 27, 2017

Great, thanks. It's working now.

PpashorsleyFeb 27, 2017

Did you get a chance to check the email contact form as well?

PpashorsleyFeb 27, 2017

Thanks very much for your help. Everything is working now.

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