Contact form not working

3 replies · opened Aug 10, 2023

SSemicolon WebSTAFFAug 10, 2023

Hello,

The Form Processor uses PHP in order to send form submission emails. Currently, the Form Processor on your Servers is not executable: https://64d40674fe1ae70e95541230--dancing-pithivier-741966.netlify.app/include/form.php . Make sure that this File is PHP executable and properly setup according to the Documentations here: https://docs.semicolonweb.com/docs/forms/form-setup/ so that the Forms can be submitted correctly.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

CCodyziAug 10, 2023

Hi,

Thanks for getting back to me, what do you mean by it is not executable on my server and how do I do this?

Thank you.

SSemicolon WebSTAFFAug 11, 2023

Hello,

Thanks for your Patience!

Not executable means, that the PHP Codes is not running on your Servers and instead getting downloaded. This usually happens when PHP is not installed on the Server. You can simply contact your Web Hosting Provider and ask them to install PHP for you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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