Contact Form Not Working

Question

Hi, using the freelance version of the template and can not get the Contact form to work. I tried using SMTP but still get this error message: Email could not be sent due to some Unexpected Error. Please Try Again later.

Reason:
SMTP connect() failed.

I have been talking to the hosting service and they said: "In the settings there should be written SSL encryption (e.g - $mail->SMTPSecure = "ssl";). Try to add the settings to your code and it should work."

But, I don't know where in the code this should go. Can you help?

Thanks in advance.

SemiColonWeb · Accepted Answer

Hello,

Please use this SMTP Code instead:
[ch_pre type="php"]$mail->IsSMTP();
$mail->Host = "mail.yourdomain.com";
$mail->SMTPDebug = 0;
$mail->SMTPAuth = true;
$mail->SMTPSecure = "ssl";
$mail->Port = 26;
$mail->Username = "yourname@yourdomain.com";
$mail->Password = "yourpassword";[/ch_pre]

This should definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.