Contact form not working

3 replies · opened Jul 23, 2018

RRickR1Jul 23, 2018

Sorry if this is a duplicate post, but the license glitch does not allow me to view posts by others. I copied the form info out of the 'contact-inline.html' into my one page file. The fields display just fine and they even validate required fields. But when you submit the form, there is a little swirling graphic that just sits there forever.

I did alter the include/sendemail.php to show the email we use, plus I added the SMTP info as well.

What could be the issue? The site is here: luxerone.dsstristate.net

Thanks

SSemicolon WebSTAFFJul 26, 2018

Hello,

We have checked out your Website and there is some PHP Error in your include/sendemail.php File: http://luxerone.dsstristate.net/include/sendemail.php . Please check the codes you have customized in this file and fixing the related error will automatically solve the issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

RRickR1Jul 28, 2018

Can you provide some kind of clue? If you spot the error, please point it out. I can't find it, nor does any errors show in the 'Developer Tools console' window.

Thanks

SSemicolon WebSTAFFAug 8, 2018

Hello,

Apologies about the Delays!

We have checked out your Website and the include/sendemail.php File appears to be working correctly at the moment. Please let us know if you are facing any further issues with this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard