Contact Form not sending

1 reply · opened Jun 6, 2019

SSemicolon WebSTAFFJun 8, 2019

Hello,

The issues you are facing are not related to the Template but your Servers. The errors clearly suggests that: SMTP connect() failed which could be caused due to several reasons. Some possible reasons are:

- Wrong Username and Password given in SMTP Authentication

- SMTP port blocked on your Mail Server Firewalls

- SSL/TLS not supported on your mail servers

- Security Restrictions by 3rd Party Servers such as Gmail or Email Apps

Fixing the above possible errors should automatically fix your issues.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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