Contact Form not redirect & not refresh correctly

1 reply · opened Sep 23, 2021

KkostasSep 23, 2021

Hi SemicolonWeb

I face a problem with contact form with recaptcha. I have check documentation but I can't solve this problem.
Firstly if someone fill the form correct I make redirection to thank you page with data-redirect="https://www.lasfaira.com/thankyou.php"> with no luck.
Secondly When I submit form I am going to white page (form.php) where the { "alert": "success", "message": or fail appear not in page. I have include form-result
and Finally in the form appear the field id="template-contactform-botcheck". I can hide it if on type text replace to hidden

Thank you for your support

SSemicolon WebSTAFFSep 24, 2021

Hello,

We have checked out your Codes and the issue is that you are using Old JS Codes but new HTML Codes which is causing this issue. Partial Updates are not recommended and Using the HTML/CSS/JS Codes from the same version of Canvas will automatically fix your issues and will avoid conflicts and unexpected errors.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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