Contact form is not working

3 replies · opened Dec 20, 2022

Kkass3mDec 20, 2022

i have uploaded form.php and phpmailer folder , but when called i get error 403

SSemicolon WebSTAFFDec 20, 2022

Hello,

This is definitely an issue with the Server Configurations as the PHP must be supported on your Servers and executable. For this issue, you will need to first contact your Web Hosting Provider and get this File working and then if you have any further issues, we will be more than happy to help.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Kkass3mDec 20, 2022

hello,
now the form works fine but attachment is not showing as a file in the email sent , also the form alerts are shown in form.php not within the page itself

please check this url firstratefri.com/contact.html

SSemicolon WebSTAFFDec 24, 2022

Hello,

Thanks for your Kind Patience!

  1. We have checked out your Website and the Error with the Message being displayed on the Page is due to a JS Conflict on the Page which appears to have been resolved.

  2. The issue with the File not being sent in the Email is due to the enctype="multipart/form-data" not being added to the `` tag which also appears to be resolved.

Please do let us know if we can help you with anything else or if you find any further issues.

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