Canvas Support

Contact form in Footer?

10 replies · opened Jan 27, 2017

ZzvrzvrJan 27, 2017

Hello, thank you very much for your theme it is fantastic.

I have one big question, how would I safely be able to transform Contact form to footer and keep everything else in order? If you have some advice thank you!

ZzvrzvrJan 27, 2017

I am getting this issue after I delete contact form where it was and place it in footer.

SSemicolon WebSTAFFJan 30, 2017

Hello,

Thank You so much for the Kind Words! :)

Apologies about the Inconveniences caused! Can you please provide us with a Live URL so that we can check out the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.

Additionally, please check your Website on https://validator.w3.org/ to see any HTML Validation Errors which may be causing this.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

ZzvrzvrJan 31, 2017

Warning: require_once(phpmailer/class.phpmailer.php): failed to open stream: No such file or directory in /home/.sites/106/site3955711/web/werbekondome/include/sendemail.php on line 3 Fatal error: require_once(): Failed opening required 'phpmailer/class.phpmailer.php' (include_path='.:/usr/share/pear') in /home/.sites/106/site3955711/web/werbekondome/include/sendemail.php on line 3

I am getting this message, when I try to open sendmail.php I tried to remove this lines but no luck.

Please if you can be more responsive I would really need your help.

ZzvrzvrJan 31, 2017

Ok, I have fixed that. But now I am not getting mail is successfully sent. Probably I didn't included some of the files. If you can please review tnx.

ZzvrzvrFeb 1, 2017

Hello can you check my website, I am not getting message that email is sent sucesffuly. In which file is that?

SSemicolon WebSTAFFFeb 2, 2017

Hello,

  1. We have checked out your Website and there are several errors on your Page with the Default Structure. The #header is placed outside the #wrapper Container which is incorrect and causes several issues. Please make sure that you follow the correct HTML Structure of the Canvas Template which can be found in the Documentation > Start > HTML Structure Section.

  2. Additionally, there are several HTML Validation related errors: https://validator.w3.org/nu/?doc=http%3A%2F%2Fwww.logografiker.at%2Fwerbekondome%2F on your Page. So please fix the Unclosed Tags and Duplicate ID related Issues.

  3. Meanwhile, the Notifications are working at the moment, so please let us know if you are facing any further issues with this. Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

ZzvrzvrFeb 3, 2017

Yes, I am still getting hold of HTML. I will fix that.

I have found some problem with php mailer when SMTP needs to be configured, in sendmail.php

instead of
$mail->IsSMTP(); - you should use $mail->IsMail();

Definitely add that to your guide

Tested on Goddady!

SSemicolon WebSTAFFFeb 5, 2017

Hello,

Thanks for your Patience!

isMail() is set when the Mails needs to be sent using the PHP Mail() Function and not SMTP. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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