Canvas Support

Contact form hang & slider

1 reply · opened Jan 13, 2019

MmvmiltJan 13, 2019

Hi guys,

I need some help on two issues I got, my page is http://www.jdr-datamanagement.eu/

  1. I can't get my contact form to work, it keeps hanging when sending an email. Page seems to freeze (F5) refreshes the page but no mail is sent.

  2. On Edge the slider seems to hang (doesn't display).

Looking forward to some tips to fix it.

Thanks
Marcel.

SSemicolon WebSTAFFJan 17, 2019

Hello,

  1. We have just checked out your Website and the issue is that the include/sendemail.php File that processes the Contact Form returns a 500 Internal Server Error which is why you see an Infinite Loop on the Contact Form. Please consider adding the following code at the very top of your include/sendemail.php File:
error_reporting(E_ALL);

which should display all the possible errors. Please notify us about the Error Message you see, after going through the process above, so that we can provide you with more assistance on this.

  1. There are lots of HTML Validation errors: https://validator.w3.org/nu/?doc=https%3A%2F%2Fwww.jdr-datamanagement.eu%2F on your Page which is possibly causing this issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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