Contact Form Getting Stuck

1 reply · opened May 23, 2018

JjonocroxfordMay 23, 2018

I'm using the contact form from the onepage template, and when clicking on the "submit" button, the form appears to get stuck in a loading state and does not send an email or return an error. I have added my email address and name to the sendemail.php file in the include folder.

Any ideas what is going on here? I have not tampered with any js or php files.

I've uploaded my files at http://jofgames.com.au/ if you want to check them.

Thanks,

Jono

SSemicolon WebSTAFFJun 4, 2018

Hello,

We have checked out your Website and there appears to be an issue with the include/sendemail.php File which return a 500 Internal Server Error. Please get in touch with your Web Hosting Provider since this appears to be an issue with the Server Environment. They should definitely be able to help you out with this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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