Contact Form don't send the email.

Question

Hi, first of all amazing work guys!!

I have a problem, some time ago (like 4 months) I make a website with your HTML Canvas and everything works fine. I set up the email perfect and all.

Unfortunately my client goes away and I never upload this site in particular.

Now I am trying with another client using this very same code and everything works excelent, but the contact form send the green alert saying that the mail was sent, but no mail arrives to my email, I had tried with a @live.com and my business email and nothing works.

Can you help me?

*** This is the live link https://www.mccsistemas.com/clients/homm/

SemiColonWeb · Accepted Answer

Hello, According to the issue you have mentioned, it appears to be an issue with your Server not sending Emails: 1. Firstly, consider checking your SPAM Folders as the emails might be getting delivered there. If not, please consider contacting your Web Hosting Provider as the Servers might be blocking sending emails from your Servers. 2. If you are using the PHP mail() Function, make sure the Email Addresses added to the include/form.php File are preferably from the currently used Domain Name w…

angel7744 · Answer

Hi

I just talked with my hosting service and they say that is no any issue with the server, so what can I do ? Because there is no mail into the spam, the mail I am using now is from my hosted account. But nothing works.

Semicolon Web · Answer

Hello,

The Form Processor uses the PHPMailer library which is a leading form processor library. If you are using the PHP mail() Function, the issue remains with your Server's Configuration as your Web Hosting Providers have blocked sending Emails using PHP mail() Functionality to prevent SPAM. Consider using SMTP.

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.