Contact form data bouncing back to the sender

1 reply · opened Feb 28, 2017

SsachinvFeb 28, 2017

Hi, Please help me with this unique problem (while submitting the contact form) I am facing:
Whenever I submit form, the data returns to the sender's email. Although it does not give any errors while submitting the form. Could you please help me. The is the message I receive below:


Mail Delivery System <Mailer-Daemon@biglion.dnsracks.com>
To mail.vsachin@yahoo.com Today at 14:20
----- Forwarded Message -----

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

info-japan@seinangroup.com
No Such User Here
Name: sachin verma

Email: mail.vsachin@yahoo.com

Phone: 971563925839

Service: Packed food

Message: Please reply to this email (mail.vsachin@yahoo.com) if you receive this message.

This Form was submitted from: http://www.seinangroup.com/contact-seinan.html


SSemicolon WebSTAFFMar 10, 2017

Hello,

According to the Error you have received it appears that the User: info-japan@seinangroup.com does not exist on your Server. Please create a User with this name and the issue should be automatically resolved.

Do let us know if you face any further issues with this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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