Contact form customization

5 replies · opened Jun 9, 2021

VvrwolfJun 9, 2021

Hi, I have difficulty in customizing the contact form. I followed the instructions but still do not receive the test email. Could I request your assistance to resolve this issue? Thank you

SSemicolon WebSTAFFJun 9, 2021

Hello,

It might be possible that the PHP mail() Function is blocked by your Web Hosting Provider in order to prevent SPAM. So, it is Highly Recommended to use SMTP Functionality: http://docs.semicolonweb.com/docs/forms/form-setup/#docs-snippet-php for Forms as it ensures that the Mails are delivered securely.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

VvrwolfJun 10, 2021

I solved! Thanks for your valuable cooperation

SSemicolon WebSTAFFJun 10, 2021

Very Happy to Help! :)

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

VvrwolfJun 19, 2021

Hello, I still have one question:
would it be possible to insert the address of a "tank-you page" on the button of the contact form? And how?

Thanks for your collaboration

SSemicolon WebSTAFFJun 20, 2021

The `` Element does not accept Links. you can simply add the data-redirect="https://your-website.com/thank-you.html" Attribute to the .form-widget Element to redirect the Page after Form Submission. Example:
[ch_pre]<div class="form-widget" data-redirect="https://your-website.com/thank-you.html">[/ch_pre]

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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