Contact for not working

8 replies · opened Jul 11, 2016

TtpatersonJul 11, 2016

Can you please check http://silverliningsinc.com/? The form appears to stall out. Is this to do with my host not having the latest PHP as you mentioned in another question?

TtpatersonJul 11, 2016

The form is working now - just needed to be nudged on the server for some reason. But the "message sent" alert does not show up now.

The host has PHP version 5.4.

SSemicolon WebSTAFFJul 12, 2016

Hello,

We have just checked out your Website and the issue is that you are using the Latest Version of the include/sendemail.php File but an Older Version of the js/functions.js File. Please Update both the Files to the Latest Version and also make sure that the Contact Form JS Code is removed from the Contact Page since it is not required anymore and the Contact Form is handled through the js/functions.js File using the Global Functions.

This will automatically fix your issue. Let us know if we can help you with anything else or if you find any further issues.

TtpatersonJul 12, 2016

I have updated the js file with the latest. I have also updated the html to reflect <div class="contact-form-result"></div> and commented out the javascript in the footer. Now the message does not populate within the page, a new page opens with the include file. How do I get the message to pop up within the page?

Thanks.

TtpatersonJul 13, 2016

I have updated the js file with the latest. I have also updated the html to reflect <div class=”contact-form-result”></div> and commented out the javascript in the footer. Now the message does not populate within the page, a new page opens with the include file. How do I get the message to pop up within the page?

Thanks.

TtpatersonJul 13, 2016

Tried unresolving my past post but it would not allow.

I have updated the js file with the latest. I have also updated the html to reflect <div class=”contact-form-result”></div> and commented out the javascript in the footer. Now the message does not populate within the page, a new page opens with the include file. How do I get the message to pop up within the page?

Thanks.

SSemicolon WebSTAFFJul 13, 2016

Hello,

We have just checked out your Website and you will need to enclose the Form and the Contact Result code inside the .contact-widget Code. Example:


	

	
		...
	

This will definitely work fine. Let us know if we can help you with anything else or if you find any further issues.

TtpatersonJul 14, 2016

The success message is still not popping up within the window.

SSemicolon WebSTAFFJul 15, 2016

Hello,

We have just checked out your Website and you seem to have deleted the .toastr-* Related CSS Codes from the style.css File. This is required to show the Toastr Notifications so please add it back to this CSS File and the issue will be automatically resolved.

This will definitely work fine. Let us know if we can help you with anything else or if you find any further issues.

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