5 replies · opened Aug 12, 2016
I have the mail chimp api and list Id setup, but when a user subscribes to the list they are taken to a blank page with a success message that has no style.
How do I make the success message appear on the same page after they subscribe.
Can you take a look at this please?
Hello,
[sb_private_reply]We Extreme Apologize about the Delays in replying to your Support Query![/sb_private_reply]
According to the Issue you have mentioned, there appears to be some jQuery Conflict on the Page due to which the Subscription Form gets redirected to the Success Page instead of showing a Notification through AJAX. Can you please provide us with a Live URL so that we can assess the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Url is https://tier9marketing.com/. Sorry it took so long to reply, was waiting for the forums to work again.
Hello,
We have just checked out your Website and the issue is that the Subscription Form's Code is incorrect and needs to be enclosed inside the .subscribe-widget Container to make sure it works properly. Please find the following code on your Page:
Subscribe Now
and replace it with:
Subscribe Now
This will definitely work fine. Let us know if we can help you with anything else or if you find any further issues.
Works, thanks!
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