CLOSE BUTTON ON VIDEO IN PORTFOLIO.

16 replies · opened Mar 15, 2023

RrenzodidoMar 15, 2023

Hi, great update. Love it. On minor problem. When I add a video in a portfolio and select it to play fullscreen, the close button X does not work.

Kind regards, Renzo Candido.

SSemicolon WebSTAFFMar 15, 2023

Hello,

Apologize for the Inconveniences caused!

Can you please provide us with a Live URL or the name of the Template where we can check this so that we can check out the exact issue and provide you with more accurate assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

RrenzodidoMar 15, 2023

Still have V6 live. Building a new V7 offline.

The error is in the portfolio.html file. When you want to close a video, the X (close does not respond.)

RrenzodidoMar 15, 2023

It does work in .jpgs. Not on video .mp4 files.

SSemicolon WebSTAFFMar 15, 2023

Hello,

We understand. Please provide us with Code Sample so that we can look into this further. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFMar 15, 2023

Please paste the Codes again enclosing them inside the code Tags using the Toolbar as some of the data- Features were stripped. Thanks for your Patience!

RrenzodidoMar 15, 2023

https://besttof.nl/

site is live. Click a video, when in opens try to close it (x) does not work!.

regards.

RrenzodidoMar 15, 2023

I,ve done some research, the error is in all the video articles in all the portfolio pages. I am using portfolio.html.

Kind regards.

SSemicolon WebSTAFFMar 16, 2023

Hello,

We have already fixed this issue and the update will be available shortly for download. We will send you an email notifying about the update. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

RrenzodidoMar 16, 2023

Cool,

Did you guys also add the variable resolutions for video? V6 could only display 16:9. But having 9:16, 4:5 and 1:1 resolution would be fantastic.

Kind regards.
Renzo.

SSemicolon WebSTAFFMar 16, 2023

Hello,

Thanks for the suggestions. Yes we can definitely make that possible.

Can you please let us know if you would like this Aspect Ratio to displayed inside the Lightbox or normally on the Page?

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

RrenzodidoMar 17, 2023

Normal in the page would be great. But can imagine lightbox users also want to have the possibility.

Check besttof.nl to see the 16:9. I am using portfolio. Html and the 3 and 4 collumn portfolio. (It that lightbox?)

Kind regards.

SSemicolon WebSTAFFMar 17, 2023

Hello,

Thank You so much for your suggestions and clarifications. We will try working on this and release an update by next week with these features for Video.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

RrenzodidoMar 18, 2023

Epic! Thx.

RrenzodidoMar 26, 2023

And?

Does it work in the previous updat?

Renzo.

SSemicolon WebSTAFFMar 27, 2023

Hello,

Thanks for your Patience!

We are still testing this and try better ways to include this so that it does not disrupt the existing functionality. We will send you a notification here once this is ready so that you can test this.

Hope this Helps!

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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