Clicking on page keeps making page scroll to the top

3 replies · opened Jul 20, 2020

Llemon94Jul 20, 2020

Hey guys!

I am trying to update the Media-Agency layout, but I am having issues with every time I click the email form or the bottom section of the layout, it scrolls back to the top of the page, like it's refreshing it!

Please see here - http://thesociallemon.com/2020/ & the photo attached (on the bottom right section and when you click the forms)

SSemicolon WebSTAFFJul 21, 2020

Hello,

We have checked out your Website and the issue is due to the Customizations and HTML Validation errors on your Page: https://validator.w3.org/nu/?doc=http%3A%2F%2Fthesociallemon.com%2F2020%2F . Fixing these errors should automatically fix the issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Llemon94Jul 21, 2020

Hi there,

I just fixed the errors that needed fixing, but it still is doing the exact same thing. When I go to click in the contact form fields/near it, it automatically will scroll back up to the top. Please check it out and let me know what you think!

SSemicolon WebSTAFFJul 22, 2020

Hello,

We have just checked this out and it appears to be working perfectly fine for us at the moment. Can you please re-check this and confirm us about this as the issue appears to be resolved after fixing the HTML Validation errors. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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