Chrome and Firefox turning background-image of Startnig Slider Image to none

6 replies · opened Aug 14, 2020

MmonophasesAug 14, 2020

The browsers with inspect element features, such as chrome and firefox, turns the "swiper-slide-bg" background-image property to none, hence on the starting slider image, image shows and vanishes after inspecting element the background-image shows none. It only happens to the starting (landing slider image, the first one to appear when you load the website).

I checked on safari, it works absolutely fine as well as on mobile it works fine.

MmonophasesAug 14, 2020

Semicolonweb Team,

I need support on this ASAP, it's a request!

SSemicolon WebSTAFFAug 15, 2020

Hello,

We have tried checking this out for you and this does not occur on our DEV Files. Also, there are no reports of this issue in the Default Files provided. Can you please check our Live Previews and see if this issue occurs there as well?

Additionally, we found many HTML Validation errors on your Website: https://validator.w3.org/nu/?doc=http%3A%2F%2Fstaging.monophases.com%2F which might be causing these issues. Please fix them and check your Website again, and if this issue recurs do let us know and we will definitely check this out for you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmonophasesAug 15, 2020

Hey Team, thanks for replying,

Actually this issue persists even on your live preview of Home - Corporate - Layout 2 template.

Please have a look at it!

The given screenshot is the latest, and I'm experiencing same issue but only with chrome and firefox, the issue I guess persists in JS.

SSemicolon WebSTAFFAug 15, 2020

Hello,

We have just checked this out on both Chrome and Firefox and we don't experience any issues on both. Please consider checking this with another device as this might be an issue with some Add-on or Software on your Device? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmonophasesAug 15, 2020

Alright, guys,

Thanks a bunch for your help, I guess I've figured out the problem!

SSemicolon WebSTAFFAug 15, 2020

Hello,

Do let us know if you are facing any further issues with this. Thanks for your Patience.

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