canvashelp@2x infected with ransomware

1 reply · opened Apr 28, 2019

LLliliamApr 28, 2019

I bought canvas responsive HTML and a png file comes infected with ransomware.

SSemicolon WebSTAFFApr 28, 2019

Hello,

We have just checked out this File from the Package using https://virusdesk.kaspersky.com/ and everything appears to be fine. This probably appears to be an issue with the file on your Systems. Additionally, all the files are scanned before distributing to the users and there have been no reports regarding this.

It is recommended if you can please check this File again using a different computer to confirm. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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