Canvas Slider not working on IE11

3 replies · opened Aug 2, 2020

MMK-ADVICEAug 2, 2020

Hello

I have problems with ie11
Canvas slider does not work on IE11. Blank section is displayed instead of slider.
The same is observed on page

http://themes.semicolonweb.com/html/canvas/index.html

Please observe also behaviour of primary-menu-trigger on ie11 when mobile menu is on. Only one line of of cross is displayed.

Regards smk

SSemicolon WebSTAFFAug 2, 2020

Hello,

Thank You so much for reporting this!

We are still checking this further, but early test suggests that this is due to the IntersectionObserver API, which is not supported in IE11. Simply add this code:

just after the js/jquery.js JS File Linking in the HTML File.

This should definitely fix the issue. We will definitely address this soon in an update. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MMK-ADVICEAug 3, 2020

Hello

Placing
<script src="js/intersection-observer.js"></script>
after jquery call did not help. Slider section is still empty.

Regards
smk

SSemicolon WebSTAFFAug 4, 2020

Hello,

Apologies about the Inconveniences caused! We are actively looking into this and working on fixing this as early as possible. We will provide you with the Solution shortly. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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