cannot show carousel slider section

6 replies · opened Jun 18, 2020

SSemicolon WebSTAFFJun 19, 2020

Hello,

Apologies about the Inconveniences caused!

We have just checked out your Website and the js/plugins.carousel.js File. There appears to be an issue with some Invalid Characters in this File which is causing this issue. The Default Files provided with the Package does not have these characters, so there might have been an issue while uploading the files to your Servers. Please consider uploading this File again and this should fix the issue automatically.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

HhabanasJun 22, 2020

Hello,

I updated all JS file as you say.
but. still not working.
How can i do? check please.

consol error:
Uncaught TypeError: this._core.$element.on is not a function

HhabanasJun 22, 2020

[ps]
5.x version is fine.
I would like to continue using the 6.x version.

SSemicolon WebSTAFFJun 23, 2020

Hello,

We have checked out your Website and there are many errors on your Page: https://validator.w3.org/check?uri=ecudemo157171.cafe24.com%2Findex.html&charset=%28detect+automatically%29&doctype=Inline&group=0 .

These issues could be related to the Document Type used. The Default Document Type for Canvas is HTML5, however, you are using your website as HTML4, which is invalid according to the many codes used and the Browsers do not render the Codes as required. Please make sure that you always use the Document Type as in the Default Files to avoid unnecessary errors.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

HhabanasJun 24, 2020

thanks for answer.
But I can't give up using canvas 6.x.

I've got some lead. Check it, please.
I installed add an external OwlCarousel.JS code on my website.
Then it's all working well.
Even canvas-6 carousel, which didn't work, also works.

I think there is a problem with the plug-in call method.
I hope you to check it more deeply.

https://bigbigchina-my.sharepoint.com/:i:/g/personal/k36058_office365svip_site/EbU-sO0TQqNBtWLoz5rMzLQBFFu92frkeU4JBQYCQ5rJkQ?e=oeM3jX

[ps]
I checked 5.x at "https://validator.w3.org" and also so many error But 5.x version is fine.
I would like to continue using the 6.x version.

ex)
<!-- External JavaScripts
============================================= -->
<script src="/_html/js/jquery.js"></script>
<script>window.scwJsPath = '/_html/js';</script>
<script src="/_html/js/functions.js"></script>
<script src="https://cdnjs.cloudflare.com/ajax/libs/OwlCarousel2/2.3.4/owl.carousel.min.js"></script>
<script>
$('.owl-carousel').owlCarousel({
loop:true,
margin:10,
nav:true
})
</script>

SSemicolon WebSTAFFJun 24, 2020

Hello,

We Really Apologize about the Inconveniences caused and we also would like you to move away from Canvas 6.

We have deeply checked your Page again and again and we would like to point out a few things.

  1. We have noticed that the issues is related to this file: http://ecudemo157171.cafe24.com/ind-script/optimizer.php?filename=rVVbjtswDDzA-rfnUNMH0N8mwP4VLVrsAWiZdphQokpJzbqnr5xsgbiAk7VdGIgRgTMjkDO02YtDs3mnplVweBI9GsUoWS2aQzS0-eSrQ3xjbtVlCmCP5vAzo_Yvr_fVx-rtImSFtvJixbdMNi2i2FQfyrNIPAj3LTGP0UGlKwSj1sSg5FN7v7ARmx369CjqduKTCjPqfdw3zvFzCFulpsP75a0WbvMMvkzNJ9SgmF4jc4VL6AJDmhCDEMwXqYnRfL_CW3FOvMmJeBbOSZPLUTxRmCfYZm8TFclS1-RiESe6kuHGJZhq83RxyjUFw--eBZpZIJcTDLpf64j6a2o4E-DXO_My0QZbyJyGFkQHmrbg_b-Sd1OBz8VDHjj-zUfd0Rm0lseKHGk1S0MlWLF0NK5lQojku7UsDhM0kGDajVsBbUZzLadVPZwuA2VrlwGZ4hCdIRzTBD_2Ekb4x7O3dufMP92OPHjoxrk7Yc3SzXL9Lquit72J5SYPZeVaXIG3L_8e2rKLIa29yf-imd6d17HeJ8flM0KJMM5qO8Te28vvYpxDV5-3xx8&type=js&k=b6f5b2bfdb643d9da3ac3103f0062f2954c24312&t=1591727336 .

  2. This File has the jQuery 3.5.0 and jQuery Easing Plugin which is already being added to Canvas which could be causing a conflict.

Can you please consider removing these Duplicate Plugins and see if this fixes the issues. Additionally, you can also provide us with your FTP Details and we can definitely look into this for you and try fixing it. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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