Canvas Support

Cannot load template

1 reply · opened Oct 28, 2022

KkekulpacOct 28, 2022

I purchased this template today but it will not load on my wordpress site. I had the hosting support look at it and they say they cannot find a theme folder in the zip file

SiteSupport21 minutes ago
Hi Kent,

We extracted the given zip file but we did not find a theme folder in it. Could you please provide us with another zip file so that we can look into it?

SiteSupport3 minutes ago
Hi Kent,

There is no theme zip file available in the provided download link. In this case, we suggest you contact your theme provider and ask them for the zip file as that will certainly help.

SSemicolon WebSTAFFOct 31, 2022

Hello,

Really Apologize for the Inconvenience but this is not a WordPress Theme but a Static HTML5/CSS3 Template (as the Title of the Item says) so this cannot be installed on WordPress.

You can find WordPress related Themes only in the WordPress Category.

Please let us know if we can help you with anything else.

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