Cannot download Revolution Slider

Question

Hello Canvas, I bought your theme on themeforest, and everything looks good, except for some reason when I go to download the revolution slider part of the theme, I get an error message saying that I have not purchased a license and need to purchase one. My license number from themeforest is: af235523 bedf 42bb 8e52 0c67e8e9a3d0. Anyway, I was wondering if it would be possible to get another copy of the files? Or some how resolve this one? Please let me know if this would be possible, thank you!

SemiColonWeb · Accepted Answer

Hello,

Please consider visiting this URL to download the Revolution Slider Visual Editor: http://support.semicolonweb.com/wp-login.php?redirect_to=http%3A%2F%2Fsupport.semicolonweb.com%2Fforums%2Ftopic%2Fcanvas-v4-3-asset-downloads .

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

williamkwatt · Answer

Thank you Canvas. I am still having a problem though. I clicked the link above and it took me to a WordPress Login screen with the username being "williamkwatt" and I have no password. Is there a password to get in? Or am I supposed to be seeing something else? Thanks again for getting back to me, …

Semicolon Web · Answer

Hello,

Since you are already logged in to the Support Forums, you can simply visit this URL: http://support.semicolonweb.com/forums/topic/canvas-v4-3-asset-downloads/ .

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

williamkwatt · Answer

Thank you! This helped a lot!