Cannot autoplay video with audio.

1 reply · opened Sep 10, 2020

JJavi3rSep 10, 2020

Hello,

I'm using your Canvas template (slider-canvas-autoplay.html), the video on the second slide autoplays fine on PC and Mobile devices, but when I remove the "muted" option, it will not autoplay. Is there a way I can autoplay the video with audio??

Thanks!!

SSemicolon WebSTAFFSep 11, 2020

Hello,

This, unfortunately, is not controlled by the Template Codes. HTML5 Videos that are unmuted cannot be auto-played due to Browser Restrictions.

You can consider using Custom JS Codes to autoplay videos on Window Load.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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