Can’t upload theme

1 reply · opened Nov 11, 2019

AAs12ha34Nov 11, 2019

Hi I purchased the theme - c9f57f5d-44f5-4627-8c9f-43ff35372630. That’s the license number theme forest gave me. I downloaded the theme but I can’t upload it on bluehost. It takes 45 minutes to upload to then just give me a error message. I’ve done this 3 times. Bluehost checked there end and said everything was fine and to contact you.

SSemicolon WebSTAFFNov 12, 2019

Hello,

Apologies about the Inconveniences caused!

Can you please provide us with more details as to where have you been trying to install the Template so that we can provide you with more assistance. Additionally, please consider checking the Documentation > Start > Installation and Documentation > Start > Niche Demos Sections for complete instructions on how to install the Templates.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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