Can't install the theme on wordpress

3 replies · opened Feb 14, 2021

JjacquelinehulscherFeb 14, 2021

When I install the file I purchased on Themeforest I get a notification saying: The link you followed has expired.

Please help!

SSemicolon WebSTAFFFeb 15, 2021

Hello,

Really Apologize for the Inconvenience but this is not a WordPress Theme but a Static HTML5/CSS3 Template so this cannot be installed on WordPress.

You can find WordPress related Themes only in the WordPress Category.

Please let us know if we can help you with anything else.

JjacquelinehulscherFeb 15, 2021

in that case can I get a refund please

SSemicolon WebSTAFFFeb 15, 2021

Hello,

Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded. We Really Appreciate your Co-Operation & Valuable Patience.

You can consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .

Meanwhile, do let us know if we can help you with anything else.

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