Canvas Support

Can't get testimonail grid to display correctly

5 replies · opened May 18, 2023

PpotteryguyMay 18, 2023

Hello, can you advise why I cannot get the Testimonial grid to display?
Thank you!

SSemicolon WebSTAFFMay 18, 2023

Hello,

The Testimonials Codes you are using on the above mentioned website are Old Codes from v6 which is not valid anymore on the v7 CSS Codes as they have been updated based on current UI Standards. Please consider checking the Latest Codes: https://canvastemplate.com/testimonials-twitter.html and update them accordingly.

This will definitely fix your issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

PS. We have detected that you are using Canvas on Multiple Websites with 1 Regular License which is strictly prohibited. One Regular/Extended License of Canvas can be used only on one website. Each additional website will need an additional license for Canvas. Please consider checking the Full License details here: https://themeforest.net/licenses/standard . We request you to comply with the License Terms and avoid any License Abuse.

PpotteryguyMay 19, 2023

Hello, thank you for this. I accidentally grabbed the Twitter testimonial HTML page from a previous download.

RE: Canvas on multiple websites.

Please know that https://www.rmhc-uppermidwest.org/ is the only public site I am using Canvas on.

I am using a domain that no one has, http://www.emotional-eater.online/, to post the site on as I update to Canvas 7 so I can test and ask you questions. When I am done fully updating to Canvas 7 and testing it, I will take down this site and only rmhc-uppermidwest.org will have Canvas.

Will that work for you? I love this template and want to use it forever, so I do not want you to have any issues with what I am doing.

Please advise.

SSemicolon WebSTAFFMay 19, 2023

Hello,

Thanks for the clarification. :) We really appreciate you being upfront about this.

All we recommend is if you are using Canvas on any Production Site, we would really recommend you to use 1 License per Website because this would highly motivate us to push more quality updates in the future and make Canvas more valuable. If you are just testing for development and won't use Canvas on that domain, you are good to go. :)

Thanks again for your Patience and Understanding. We would really like for you to be onboard with us and Canvas for as long as possible.

Have a Wonderful Day ahead.

PpotteryguyMay 19, 2023

Thank you so much. You have my word the second site is only for testing and I'm only using Canvas on one public site. If that changes I will definitely purchase another license.

Have a great day as well. Thank you again.
Eric

SSemicolon WebSTAFFMay 19, 2023

Thank You! :)

Do let us know if we can help you with anything else.

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