1 reply · opened Aug 26, 2021
Hi SemiColonWeb,
I bought your HTML template less than an hour ago not knowing that it's not meant for WordPress/WooCommerce.
The store I want to build runs on WooCommerce and it wouldn't work without it.
Can you please issue a cancellation/refund for me?
Thanks a lot in advance.
I can provide the purchase key, I have downloaded the zip file because I thought it would upload into WordPress. After 10+ failure to upload, I googled and found out that this is not compatible.
Hello,
We Really Apologize for the Inconveniences caused!
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded according to the Item Refund Policy. We Really Appreciate your Co-Operation & Valuable Patience.
Please consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .
Meanwhile, do let us know if we can help you with anything else.
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